Reference

raya22 Privacy Policy for Your Account

Our Privacy Policy explains how we collect, use and protect the details connected with your raya22 account, from phone verification to wallet records.

Account clarityWallet recordsCookie choicesContact steps
raya22 raya22 Privacy Policy for Your Account
CONTACT THE POLICY TEAM

Get Help With Your Privacy Request

A clear contact path helps you act on this Privacy Policy without guessing where to start.

Account support chat Use the support chat reached from your signed-in account when you need a copy, correction or explanation concerning account data. We may ask for a verification step before discussing private records.
Payment reference For a DANA, QRIS, OVO or GoPay question, include the transaction reference and approximate date. This lets us separate your request from unrelated wallet activity and check the matching status.
Access concern If your account opens on one device but not another, tell us the device type and browser path. We use that detail to investigate security events without requesting your password.
DATA HANDLING DETAILS

What We Do With Your Personal Data

Our handling approach follows the account steps you take rather than treating every device action alike.

Account records

When you open an account, we use your submitted contact details to create the profile and complete phone verification. We keep the account record connected to the access history needed to protect that profile.

Wallet matching

A DANA, OVO, GoPay or QRIS reference helps us match a payment request to your account. We use status and reference data for reconciliation, not as a reason to inspect unrelated wallet activity.

Device signals

Your browser and device can provide security signals when you move from login to the lobby or cashier path. These signals help us spot unusual access without storing your account password.

Cookie controls

Cookies can preserve a signed-in session, remember selected settings and help us understand basic page performance. You can adjust cookie controls in your browser, though some account functions may then need another sign-in.

Retention choices

We retain records for the period needed to operate the account, resolve a payment dispute, prevent misuse or meet an applicable legal duty. When a record is no longer needed, our process removes or de-identifies it.

Request changes

You may ask us to access, correct or delete eligible personal data through support chat. Include the account phone number and request type; we may verify account control before making a change.

Privacy Policy Answers For raya22

These answers address the account, payment and device questions you are most likely to have before opening or using an account. If your request concerns a specific record, support chat can identify the correct path after account verification.

It covers account details, phone verification, payment references, device signals, cookies, support requests, retention and your choices to access or correct eligible data. It applies to our website account flows.

We use your phone number to create and verify account access, link support requests to the right profile and help investigate unusual sign-ins. We do not need your password for a support check.

It covers the payment references and status records we receive for DANA, QRIS, OVO, GoPay, bank transfer or virtual account activity. Your wallet or bank may apply separate privacy terms.

Open account support chat and ask for an account data request. Include your linked phone number and request details. We may confirm account control before sending records connected with your profile.

Yes. Send a correction request through support chat and identify the field that needs changing. We check the request against your account, then update eligible records or explain why a record must remain.

Cookies can keep your session active, remember settings and support basic page measurement. Browser controls let you remove or restrict them, but you may need to sign in again on your device.

Yes. Access, eligibility and some data requests depend on local law. We assess the account region and the request type, then explain the available route through our account support chat.